Service
Systems and Solutions
The goal of our work is to ensure that you not only use DR.SCHNELL products easily and safely, but also work in an environmentally friendly, sustainable, and cost-effective manner at all times. The DR.SCHNELL service principle reflects our commitment to being your partner. This includes our broad expertise and methodological knowledge, as well as the ease with which you can reach your personal contact person—along with a range of qualified training options: in-person on-site, online anytime and anywhere, or through practical training and continuing education provided by our partner ALEGRIA.
We provide you with comprehensive support so that you can always meet your responsibilities for cleanliness and hygiene in your area. And so that you can stay up to date with the latest technology and regulations.
The DR.SCHNELL CAMPUS will turn you into a hygiene expert. Through our training courses, you’ll not only learn how to use high-quality DR.SCHNELL brand products for professional building cleaning in a simple, safe, sustainable, and cost-effective way, but you’ll also gain valuable insights into various industries, including quality management, human resources, and compliance. Our training courses are also available in up to 11 languages.
Since we want to make your workflows as simple as possible, your personal contact will be happy to conduct training for your employees on-site—for example, hygiene seminars or the mandatory annual hazardous materials training. Our expert consultants are distinguished by their broad, cross-industry expertise and up-to-date know-how. This ensures the proper and efficient use of our products in all facilities. At the same time, you and your employees have the opportunity to clarify questions directly with your contact person in a familiar setting.
Our subsidiary, ALEGRIA, specializes in practical training and continuing education for managers and employees in industrial hygiene, food hygiene, and cleaning and hygiene technology. The academy’s staff trains a large number of participants in Munich, Hamburg, and Cologne on all topics related to hygiene. In Munich alone, ALEGRIA has over 2,000 square meters of hands-on training space at its disposal—equipped with state-of-the-art technology in the fields of food processing and textile hygiene, cleaning chemistry, and process engineering, as well as all the latest, facility-specific materials and designs.
DR.SCHNELL GmbH & Co. KGaA Customer Care
